Sales and Sales Management Blog

February 14, 2012

Book Review: High-Profit Selling, by Mark Hunter

Filed under: Book Reviews — Paul McCord @ 11:48 am
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In the great big world of sales books there are two types of books—those that purport to take the “big picture” perspective of selling and those that are designed to have actual value in the real world by providing real, workable, effective strategies to help sellers and sales leaders improve their performance.

And within the group intended to deliver usable information there is a further breakdown into those that are simply fluff and filler and those that really deliver on their promise to help sellers become better sellers.

If you have spent any time scanning the sales books in Amazon or Barnes and Noble you know there’s no dearth of “big picture” books (books that although fun to read leave one wondering why they wasted their time reading it because ultimately it really didn’t have anything applicable in it).  You also know there are thousands of the “this is your key to sales success” strategy books that for the most part simply lay out a couple of time worn strategies and use stories as filler to put some pages to the book.

Thankfully you will find that there are a few books that deliver real value; that aren’t stuffed with fluff just to make the book thicker; and that provide a broad range of effective strategies all designed and coordinated to accomplish a specific goal.

One of those few books of real value is Mark Hunter’s new book, High-Profit Selling: Win The Sale Without Compromising On Price (AMACOM:  2012).

Hunter comes from the trenches of sales—he spent almost two decades selling for Fortune 100 companies.  His experience is that of a seller, not a theorist or seller wanna be.

Those years of real world selling, combined with his years as a sales trainer are at the heart of High-Profit Selling, and all designed to do one thing—help you acquire more business without compromising on price.

In today’s tough economy it is common for sellers and sales leaders to think in terms of capturing business by cutting price.  Hunter argues—and presents the tools necessary to do so—that you don’t have to cut price and profit in order to win business even in today’s troubled economy.

Instead of cutting price, learn how to create the value that justifies your price.

High-Profit Selling presents a comprehensive approach to creating value to support your price.  Hunter’s concentration is on value building and he thus spends a good deal of time on how to dig down to uncover prospect needs and issues, the fine points of communication, and leveraging knowledge, but he doesn’t neglect the equally critical issues of how to prospect, how to deal with price objections, and how to deal effectively—and profitably—with RFP’s, RFQ’s and professional buyers.

In addition to the standard one-on-one selling situation, Hunter addresses the need for an on-line presence, how to become a thought leader in your industry, and how to get your information out onto the internet in a manner that will inform and attract prospects.

It is common for many readers of sales books to skip around and read the parts that sound interesting and to ignore the rest.  In some cases, the reader skips the greater part of the book.

First, I’d advise readers not to approach High-Profit Selling as a magazine with each chapter being an article that can be read or skipped—read the entire book and read it in order.

Second, if you simply cannot control yourself and you must read the book as you would Reader’s Digest; by all means do not skip the “One Percent Continuous Improvement Process” section in the last chapter.  I suspect that a great many readers will skip this section and they’ll suffer because of it.  In the space of just about three pages Mark presents a very simple concept that can literally change your career in a matter of months.  By concentrating on improving a single aspect of your selling each week by just one percent you will improve your sales performance by almost 70% over the course of a year.  What would your pipeline—and bank account—look like if your performance was improved  by 60 or 70% by the end of the year?

If you’re looking for a well written, high value book to help you increase your sales, High-Profit Selling has just hit the streets and is in stock at Amazon, Barnes and Noble, and Books-a-Million.  I encourage you to pick up a copy and learn how to make your numbers without compromising on profit.

December 5, 2011

Book Review: Bottom-Line Selling by Jack Malcolm

Filed under: Book Reviews — Paul McCord @ 12:12 pm
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Over the past couple of decades sellers, in particular sellers who sell to buyers in the executive suite, have been encouraged to sell solutions and to convert the solution into financial terms—demonstrating what impact the proposed solution will have economically on the company.

Although excellent advice, most often sellers have been told what to do but not how to do it.  Addressing the financial concerns of executives means having to have done the proper research, having analyzed the proper data, and being able to recognize where and how the seller’s solution will impact that data.

Unfortunately, a great many sellers don’t have an MBA.  In fact, most have had little exposure to reading and analyzing sophisticated financial reports—and even many that have, really don’t know how to effectively use them to gain insight into how they might be able to impact the prospect company.

Jack Malcolm in Bottom-Line Selling: The Sales Professional’s Guide to Improving Customer Profits (Booktrope:  2011 Second Edition) not only provides an excellent course in how to read and interpret the information and numbers contained in a company’s annual report, but it shows the seller how to convert that basic information into a financial solution that communicates real value to the executive in terms that are meaningful to him or her.

Bottom-Line Selling goes well beyond the “how to” of research and analysis which are important but ultimately useless if you don’t know what to do with the information.  Simply knowing a prospect’s financial rations won’t get you anywhere.

Anyone with a calculator and sheet with the ratio formulas can work out a prospect company’s various financial ratios from the information on their financial statements.  In order to make that information useful, you have to understand not only what that information means to the prospect now, but how you can impact and change those numbers.  Only when you understand that can you begin to have a cogent conversation with the prospect that will address their core concerns—and unless you can do that, you stand little chance of breaking through and really engaging.

Malcolm breaks the book into three sections:

Understanding: details the “how” of analyzing and understanding a prospect’s financial statements—understanding what has happened in the prospect’s past.

Fixing:  discusses how to understand what the prospect does, that is how the prospect conducts business—and how your solution can help improve the prospect’s ability to conduct his or her business and, thus, improve their financial position.

Selling:  This is where, in my opinion, Malcolm really shines.  Selling is far more than understanding numbers or business processes or even how your product or service will change those—selling is about influencing people.  As Malcolm points out, if selling were only about numbers “the accountants would be earning all of the commission dollars.”  In this section Malcolm goes beyond the numbers to how to get to the right decision makers, how to make the emotional impact, and how to effectively construct a financial proposal.

Bottom-line Selling isn’t a book that you’ll sit down and read in a single sittingIt isn’t meant to be.  It is a serious book for serious sellers.  It is a book that is meant to be digested in bits as each individual bit is important to putting together the whole–and each bit must be digested fully in order to move on to the next bit.  But as the bits add up, your ability to discover issues that you can address and improve for your prospects—and to address them in ways that are both meaningful and moving to them—will not only improve, but your confidence in being able to find and connect with executive level decision makers and to influence them will improve—and with that your sales will improve.

Grab a copy of Bottom-line Selling—and plan to spend a good deal of time with it—you’ll be glad you did.

 

Follow Paul on Twitter:  http://www.twitter.com/paul_mccord

April 19, 2011

Master Your Sales Conversations–And Close More Sales

Ever feel like your sales conversations don’t go as well as you would have liked? Perhaps there was something nagging at you that made you think, “I could be doing something better. Something to win more and bigger sales, but I’m not sure what.”

No matter what you’re selling, at some point you have conversations with buyers. Much selling success is determined here. Over the years I’ve seen too many sales people, leaders, and professionals struggle to create sales conversations, kick them off well, uncover needs, create enthusiasm with the prospect, and win business. Without realizing it they make the same mistakes over and over again that end up losing sales.

My friends Mike Schultz and John Doerr, Founders of RainToday and Co-Presidents of the Rain Group, have just released  Rainmaking Conversations, which teaches you everything you need to know about leading masterful sales conversations.

This book gives you a practical step by step process to go from the first “hello” to “send me an invoice…let’s go.” Full of compelling stories, examples, and winning techniques, the book covers how to:

  • ·         Build rapport and trust early on in the relationship
  • ·         Uncover the full set of prospect needs (most advice and training only gives you half the story)
  • ·         Develop winning value propositions that get prospects excited to buy
  • ·         Apply the 16 principles of influence in sales
  • ·         Overcome all types of objections  (including price pressure) and move towards the close
  • ·         Craft compelling solutions and close the deal
  • ·         Avoid the most common mistakes that kill sales

The book walks you through RAIN Selling, an acronym that stands for Rapport, Aspirations and Afflictions, Impact, and New Reality. It provides a guide for the most important part of sales – the conversations you have with prospects and clients.

Rainmaking Conversations is hot off the presses, and it’s a great sales book. A classic in the making. To kick off the book launch, the authors have put together an amazing bonus package for those of you who buy a copy today.

 Pick up a copy today and you’ll get tons of bonuses including a special bonus from me! So get your copy at Amazon.com. Then stop by: www.RainGroup.com/Book/Bonuses to pick up all the bonuses.

I highly recommend it!

March 31, 2011

Book Review: The Ultimate Book of Phone Scripts by Mike Brooks

Almost everything in selling can be controversial.  Does cold calling work or not?  What’s the best sales process to use?  Should you even use a sales process?  Are referrals and word of mouth marketing related or are they totally unrelated marketing concepts?  Is the way buyers buy changing?  Are salespeople becoming irrelevant?

I could name dozens of other areas where there’s currently debate occurring.

I’m dealing with one of those areas today: using scripts.. 

Do you think scripts are useful and necessary?  

Do you think scripts create a “canned” presentation that is hokey and makes the salesperson come across as amateurish and unprofessional?

Although there are many who subscribe to the latter—that scripts are unprofessional and do more harm than good–the fact is that we all use scripts, even the most ardent anti-script arguers use scripts. 

What is a script?  A script is nothing more than a standardized presentation or answer.  A script can be written and memorized but that certainly isn’t necessary.  If I start every cold call I make with, “Hi, Ms. Prospect, I’m Paul McCord with McCord Training,” I’m using a standardized script, whether I’ve committed those words to writing or not. 

If I always answer a price objection early in the sale with, “I understand that cost is important.  The investment can range anywhere from a low of X to XX or more, depending upon your needs which at this point we haven’t discussed.  What would you say is your sales teams most pressing issue?”  Again, I’m using a standardized script whether I’ve put that answer to the objection in writing or not. 

A script is simply the standard wording we’ve developed to make our presentations and to answer the questions we are asked on a regular basis. 

So the question isn’t whether or not we use scripts, the question is does it make sense to think through our standard presentations and the typical questions and objections we get and develop well thought-out words to address them? 

If we don’t have a well thought-out script, we’re using an off the cuff script.  Either way we’re using a script.

Unfortunately, creating a high impact, effective script isn’t easy.  Rather than spending a great amount of time and frustration with a hit or miss script that you have to constantly refine until, if you’re lucky, you get it right, why not get professional help upfront?

Mike Brooks has just released The Ultimate Book of Phone Scripts (Sales Gravy Press: 2011), the book that will help you construct the scripts you’ll need to handle your phone and non-phone presentations and overcoming objections.

Brooks will help you create well thought-out wording that will help you:

  • Overcome initial objections like, “We’re not interested” and “I’m too busy,” and “We  already have a company/supplier for that,” and many, many more;
  • Learn how to build crucial rapport in the first 5 seconds;
  • Connect with gatekeepers and getting through to the decision maker;
  • Know what to do and what NOT to do when prospecting and qualifying;
  • Deal with smokescreen objections like “The price is too high”;
  • Get your prospects to return your emails and voice mails;
  • Overcome common objections like, “We just need to think about it,” and “I can get it for less money,” and many more. 

Let’s face it – you get the same objections 90% of the time, so why not be prepared in advance with the absolute best scripts and techniques that really work.  Brooks’ scripts are focused on helping you connect with and engage your prospects instead of talking and pitching at them. 

As a bonus, Brooks has a special section to help overcome common objections for mortgage brokers, insurance agents, Realtors, and credit card processing salespeople.  Even if your product or service isn’t included in the “Top 10 Objections” section, reviewing how the specific industry objections are addressed will help you develop answers to the objections you constantly run across.

If you sell, The Ultimate Book of Phone Scripts has something for you.—no matter your experience level.  Buy it and then spend some time crafting your scripts—you’ll find that making the phone calls and overcoming objections becomes a lot easier and lot more enjoyable.

March 7, 2011

Bust Your Slump–The Benefits of Digital Media

Isn’t the digital world grand?  No waiting days or weeks for stuff to be delivered.  And the discounts companies can offer are amazing!

Now, thanks to digital media, if you aren’t bringing in the sales you want or you’re in an honest to goodness sales slump, you can get real help in getting your pipeline filled quickly—for next to nothing.

My newest book, Bust Your Slump: A Dozen Slump Busting Strategies to Fill Your Pipeline in 30 Days has received a great amount of praise and recognition—from being one of the 10 finalists for book of the year at Top Sales Awards to being named one of the top sales books of 2010 by RainToday.com to being nominated for the Chally Sales Book of the Year award.  But more importantly, it has received praise from sellers who have actually used it to quickly and radically increase their sales.

The paperback sells for $14.95 and the Kindle has sold for $9.99.

For a limited time you can purchase the Kindle version or the E-book for only $2.99.  That’s an incredible 70% off the original Kindle price and a full 80% off the paperback price.  Because of production costs, I can’t make this offer on the paperback version, but because of the immense savings that digital media affords the publishing industry; you can get every word of the paperback book via Kindle or E-book for only $2.99.

Bust Your Slump is designed for sellers who want to increase their sales quickly.  Not all of the 12 strategies will be right for you and your market, but no matter whether you sell B2B or B2C, if your sales cycle is long or a one-time close, whether you sell locally, regionally, nationally, or internationally, there are strategies that will help you create business quickly.

These dozen strategies are designed to do one thing—bring in business quickly.  But they are not designed to be long-term strategies.  Most will create a big burst of business but because of the very nature of the strategy, it can’t be relied on long-term (just how many orphan files can you find in your office?).

The first chapter of the book outlines a four step process for filling your pipeline now and guaranteeing that you never again face a sales slump.

Grab your copy of the book at Amazon Kindle or the E-book while at this incredible price and get your pipeline filled NOW!

May 4, 2010

Top Dog Recession-Busting Sales Secrets

I am honored to be chosen to contribute to Top Dog Recession-Busting Sales Secrets.  This new book is packed with real-life examples and rock solid advice from 50 leading sales experts. You get 80 quick read lessons that show you precisely how to grow your sales…even in a downturn.

Major corporations happily pay tens of thousands of dollars for this expert advice, but you can get it all for just $24.95! The publisher will even pay your shipping and handling.  For less than half a tank of gas you’ll put your sales on the fast track. 

You’ll quickly learn how to:

  •      Stay motivated in tough times. Pages 80-83.
  •      Earn top dollar with these “must dos.” Pages 127-129.
  •      Tap into your true (and virtually unlimited) personal potential. Page 258.
  •      Create your own opportunities in a down market. Pages 7-9.
  •      Shorten your sales cycle in 3 quick steps. Pages 14-16.
  •      Neutralize the “recession objection” with a simple formula. Pages 5-6.
  •      Make more sales with ”outrageously simple” sales concepts that are raking in millions. Page 36.
  •      Close in a down economy using these 7 key steps. Pages 184-186.
  •      Cash in with new referrals and attract new clients. Pages 154-156.
  •      and a lot more!Just one idea applied can put thousands of dollars in your pocket! See it here.If you’re serious about beating the downturn and advancing your sales career act now. Top Dog Recession-Busting Sales Secrets is the best 25 dollar investment you will ever make. Guaranteed!

    You have absolutely zero risk. I have a long relationship with the publisher who guarantees your “extreme satisfaction.”  Take the first step to making more money right now. You’ll be glad you did. Learn more.

    You’ll also receive bonus gifts from my fellow authors and colleagues, Jeffrey Gitomer, Tom Hopkins, Zig Ziglar, Bob Bly, and Wendy Weiss, plus I’ve included a bonus of my own. All this plus free shipping!  You can see it all here.

  • April 9, 2010

    Hallelujah, Amazon Finally Did It

    My book Creating a Million Dollar a Year Sales Income: Sales Success through Client Referrals has been out since October of ’06 and has been solidly in the top 100 bestselling books in the Sales & Selling Techniques category every year since—and is again so far this year.  However, Amazon has maintained a price on the book far above their pricing on other referral subject books.

    I don’t know whether the price of my book being about 33% higher than competitive referral books has had a negative impact on sales but I suspect it has.

    But finally, as of today the book is selling for $13.57, an almost four and a half dollar discount from what it has sold for in the past and putting it within a couple of dollars of its subject competitors.

    So, if you’ve thought about buying the book but didn’t like the fact you couldn’t get much of a discount off the $19.95 cover price, head on over to Amazon and pick up a copy.

    If you prefer the book in Kindle format, you can get it for $9.99 here.

    Or if you prefer the audio book version, you can get it here for only $13.10 or $7.49 if you sign up for a new Audible.com account.

    What, you don’t know whether or not you want the book?  No problem.  Head over here and read numerous reviews and opinions about the book from folks such as Dave Stein, Charles Green, AllBooks Reveiws, Dave Lakhani, Frank Rumbauskas, Get Abstract, ChangingMinds.com, and many more.

    March 9, 2010

    Book Review: Lemonade Stand Selling: Accelerate Your Small Business Growth, by Diane Helbig

    Everyday across the globe thousands of men and women start a small business.  Whether a small consultancy out of their home, a retail store, a café, or even a lemonade stand, they all have a common goal—success.  They also have common problems and common needs—they have to find, sell, and retain customers. 

    No customers=no sales.  No sales=no income.  No income=out of business.

    Diane Helbig’s Lemonade Stand Selling: Accelerate Your Small Business Growth (Sales Gravy Press: 2010) gives small business owners the basic knowledge and direction they need to establish and grow their business successfully.  Unlike most books about selling, Lemonade Stand Selling is designed specifically for the small business owner.

    In an easy to read 100 pages, Helbig addresses each of the major selling and marketing issues every business owner must overcome from market identification to identifying, finding and connecting with prospects to account management to planning your company’s growth. 

    Each chapter is short, yet packed with content.  And Helbig doesn’t pad the size of the book with filler as so many authors do, but instead concentrates on delivering useable information with a strong focus on immediately applicable guidance. 

    Matt, a print broker is the device Helbig uses to illustrate and apply each concept.  Each chapter has a section called “Case in Point” that chronicles Matt’s application of the chapter’s principles and the impact applying the principle has on his business.

    You don’t have to wade through a boring marketing  text, learn the sales and marketing buzz words, or try to figure out how to take strategies designed for large companies and apply them to your small business.

    If you’re a small business owner—whether you’re just starting your business or have been in business for years—Lemonade Stand Selling will give you the real world information you need to begin growing your business. 

    Available from Amazon, Barnes and Noble, Books-a-Million, and all fine booksellers.

    November 25, 2009

    Book Review: Own the Room: Business Presentations that Persuade, Engage, & Get Results

    Put a classically trained actor, an award winning director, and a clinical psychologist together and what do you get?  Why a book that should be on every seller’s bookshelf, of course.

    David Booth, Deborah Shames, and Peter Desberg, the authors of Own the Room: Business Presentations that Persuade, Engage, & Get Results (McGraw Hill: 2010), are not the typical authors you’ll run across when looking for a book that can help you increase your sales and income.  I wouldn’t be surprised to learn that none of the authors can define the Puppy Dog Close, write a top notch cold calling script, or coach you through the negotiation process with a tough customer. 

    They don’t know sales; they know people, they know presentation, they know how to connect with others.  They know how to use words, body language, voice, props, and silence—all the things that we sellers use every day, usually with little grace and less control—to gain and keep someone’s attention.  More importantly, they know how to turn attention into genuine interest. 

    Own the Room isn’t going to close deals for you, but it is going to give you the opportunity to close deals by showing you how to really engage your prospects and make presentations that will bring the prospect along with you; and frankly, you can’t sell if your prospect has turned you off and is daydreaming about what they’re going to have for lunch—or the relief they’d feel if they could throw you and your damned PowerPoint presentation out the window.

    From your opening sentence—you’ve got 30 to 60 seconds to grab (or lose) your audience’s attention—to your closing remarks, Own the Room gives solid, tested and proven guidance.  Guidance is what you  get in Own the Room, not just tips and tricks, and because the authors are giving guidance and I’m dense, I sometimes wished they’d been more concrete and said “Thou shalt do this in exactly this way” instead of giving an example of the concept and leaving the rest up to me.   

    Booth, Shames, and Desberg take on all aspects of the presentation from preparation to dealing with stage fright to using PowerPoint to using physical movement to make your point to how to make effective team presentations.  The book seeks to be comprehensive in scope without smothering you with needless detail.

    Whether your make presentations to a single potential buyer or to a room of thousands at a formal dinner, you’ll walk away from Own the Room with some very practical guidance that will make your presentations more effective—or very likely, transform them altogether.  Either way, you’ll sell more of whatever you’re selling.

    November 20, 2009

    An Immodest Proposal

    The holidays are upon us and many of you sales leaders may be wondering what you might get for your team members.  Certainly there’s the typical take ‘em out for lunch or maybe a drink a day or two before Christmas.  Maybe you plan on doing what most team leaders do—nothing other than wish them a Merry Christmas.

    Well, I have an immodest proposal for you.  Why not get them something that is inexpensive but that will significantly increase their production next year?  That’s a win/win situation since it will increase both your and their income, make you both look good, your sales reports will shine, and you just might get that promotion you’ve been wanting—all for about $15 per team member.

    So what’s going to do all of this for only $15?

    I suggest you purchase each of your team members a copy of my book, Creating a Million Dollar a Year Sales Income: Sales Success through Client Referrals. (Wiley, 2007)

    No, the title doesn’t claim that every one of your team members will be making a million dollars a year after reading it.  The title comes from how the book’s referral process was developed.  I interviewed 47 sellers across the US and Canada who each make a minimum of a million dollars a year and who generate the majority of business from referrals from their clients.  I wanted to know what they were doing to be so successful with referrals while most sellers were struggling to get even a few great referrals a year.

    What I found, not surprisingly, is they don’t ask for referrals like most of have been taught, but instead generate referrals by working closely with their clients to earn the right to get referrals and then to identify highly qualified prospects for the client to refer them to.

    That’s the crux of the book—the disciplined process they use to generate a large number of high quality referrals from each of their clients.

    Best of all, it’s a process you and your team members can learn and implement to greatly increase the number and quality of referrals you and your team members get.

    A Few Book Endorsements and Reviews:

    David Straker, ChangingMinds.com

    “In the end, the joy that earns this book a rare five stars is the practical, thorough and innovative treatment of referrals that can have literally massive benefit to anyone, not just in sales, who wants to connect with valued other people.

    Quite simply the best book on gaining and using referrals.”

     

    From Dave Stein’s Review of Creating a Million Dollar a Year Sales Income

    “Here is my recommendation for sales leaders. (A full-fledged plan will contain considerably more detail—this is just a starting point….) 

    1. If your sales team hasn’t been effectively leveraging existing customers for referrals, determine why. 
    2. Benchmark the level at which referrals business is being converted to sales.
    3. If the reason is that (you and) your salespeople don’t know how, invest in this book.
    4. Take the time to study Paul’s referral process and his recommendations.
    5. Set an objective.  For example, referrals will be the source of 10% of our business next year.
    6. Devise a plan for adopting his process across your team.
    7. Build appropriate coursework, tools, coaching mechanisms.  (This is a difficult proposition for a busy sales manager.  You probably don’t have either the time or the skills. I’m sure Paul would be delighted to engage with you on this…)
    8. Train your team or get them trained.
    9. Deploy the process, measure results against your benchmark and objective and refine.”

     

    CRM Magazine

    “required reading.”

     

    Rolf Dobelli, get abstract

    You can keep working hard all alone clearing stumps and moving rocks with your current approach, or move to more fertile ground where your best clients can make your life easier by helping you find new clients just like them. getAbstract recommends this book to any professional who needs to sell . . . .”

     

    Frank Rumbauskas, NY Times best-selling author of Never Cold Call

    “Having spent over ten years as a top-producing sales rep, and now having spent over four years teaching and training salespeople – and having read hundreds of sales books in that time – I can tell you that Paul McCord’s book is hands-down THE BEST book on referral selling ever written!”

     

    AllBooks Reviews

    “Salespeople from every industry will find this a useful and comprehensive sales referral guide. Chapter after chapter of excellent advice that dispels myth and rumor related to referral selling.”

     

    Dave Lakani, best-selling author and coach

    “This book lays out in systematic detail the most effective selling and referral system I’ve seen. It doesn’t make getting referrals easy but it does make getting them predictable.

    Even though I consider myself a good referral sales generator, I cringed more than a little at the mistakes I identified while reading this book and how much money I left on the table through missed sales and missed opportunities.

    I also like this book because it is a quick read with plenty of great examples, the author doesn’t belabor points to fill space, he just gets right to the point . . . so you can implement and earn.

    Excellent book, I highly recommend it.”

     

    Selling Power Magazine, Sales Management Newsletter

    “Referrals are a tricky business if you don’t know what you’re doing – and many reps don’t. Many say they don’t want to ask for referrals because they don’t want to irritate a customer with whom they have good rapport. Or, in an effort to be casual about it, they ask in such an oh-by-the-way manner that the customer quickly dismisses it. Or they ask once and drop it. And none of these approaches will result in good, solid referrals.

    So what’s the answer? Referrals must be an integral part of your sales approach, from first contact through post-sale. (McCord’s) PWWR system addresses the issues that keep most sales people from generating large numbers of quality referrals.”

     

    Forbes Book Club

    Creating a Million Dollar a Year Sales Income: Sales Success through Client Referrals was, I’m proud to say, selected as an offering of the prestegious Forbes Book Club.  Unfortunately within months of my book’s selection the book club closed  I’m hopeful–and fairely sure–that selecting my book wasn’t the cause of them going out of business.

     

    You can find Creating a Million Dollar a Year Sales Income: Sales Success through Client Referrals at all find booksellers, including:

    Amazon

    Barnes and Noble

    My website

    Want the audio book instead?  It’s Here

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